V Custom Cycles Business Unclaimed

I purchased a motorcycle for my husband from V Custom Cycles for his birthday. This was done 2 weeks before his birthday. The salesmen that helped us promised me that the motorcycle would be ready for delivery on the day of his birthday. On the day of his birthday I phoned the dealer and was told that they would in fact not be able to deliver the motorcycle due to unforeseen issues they encountered with the motorcycle. In the end the motorcycle was only delivered 3 weeks after the promised date. I also had to phone the dealer many times to get updates on the progress even though they promised to keep me updated.